Can I pay my bill on line?
Yes, online bill pay is available for this division. Click here to pay your bill.
What do I need to do to start service or get a price quote?
Starting service is easy. Simply call us today at (800) 858-0089 Our friendly customer service representatives will help get your service started.
What is your holiday schedule?
To acknowledge these holidays and to allow our employees to spend time with their families we do not provide service to…
• New Years Day
• Memorial Day
• July 4
• Labor Day
• Thanksgiving
• Christmas
What happens when my home service day falls on a holiday?
As a general rule, holidays push our pickup schedules back one day. For example, if a holiday falls on a Monday, Monday's routes will be run on Tuesday, Tuesday's routes on Wednesday, and so forth through Saturday.
What time does the trash have to be out at the curb?
All refuse must be placed at the curb by 7:00 a.m. on your collection day. Trash containers should weigh no more than 50 pounds.
Is my recycling material collected on the same day as the trash?
If recycling is available in your area, it will be serviced on the same day as your trash.
What do you accept for curbside recycling?
Acceptable
• Aluminum and metal cans (labels do not have to be removed)
• Plastic #1-#7
• Newspaper (please bundle or tie)
• Corrugated cardboard/box board (i.e. cereal, soda, beer type packaging).
• Magazines
Unacceptable
• Milk Cartons
• Building Materials or scrap metal
• Waxed paper
• Window glass, light bulbs or ceramics
• Light bulbs
• Ceramic dishes
• Plastic or wax coated paper (milk cartons)
• Styrofoam
• Aluminum foil or foil pie pans
Prepare your recycle materials properly
• Cans - rinse clean
• Newspapers - place in paper bag or bundle
• Flatten plastic milk and soda bottles to save space in your container
Does the trash inside the cart have to bagged?
Yes. All trash must be bagged and placed inside the toter (if applicable) or your own personal trash cans. If you do not use trash cans please make sure your bagged trash is securely prepared.
Do you take large items and when?
When you call our office 24 hours in advance of your pickup day, we will take some bulk items on your normal trash pickup day. For appliances, metal, or heavy items we will service with a different vehicle. Please call our customer service department at (800) 858-0089 for the schedule of these pickup dates. There is a nominal fee for the special pickup based on the type of item. Prices vary by community.
Why are you automating some recycling routes?
The main reason, in our mind, is our employees. Waste and recycling is one of the top five most dangerous jobs in America today. Because of the physical nature of our business, hopping in and out of a truck all day, bending, twisting and lifting, our drivers suffer injuries all of the time. By going to an automated system, we are investing in and extending the working life of our employees. That is also good news for you. By not having to continually replace your driver with someone not as familiar with your stop, you will see and increased consistency and better all around service.
In my neighborhood you have gone to every other week automated recycling. I am afraid I will not be able to recycle as much as before.
Studies have proven that if you have a bigger container, people recycle more. Our new containers hold more and are much easier to take to the curb. By recycling, we are helping to conserve energy, save our natural resources and reduce waste going into landfills. In this case, more is better.
When will you pick up my bagged leaves?
We will pick up leaves starting the first week of April through the last week of November for individual subscription accounts. If you are in a city or town where you pay for your trash service through you taxes, please contact your city or town for leaf removal instructions. When the dates for year are known, this section will be updated.
What will you not pick up?
We will not pick up
• flammable products
• oil
• paint cans
• tires
• animal carcasses
• manure
• tree stumps
• dirt
• stone
• rock
• brick
• lead, acid/wet cell batteries
• railroad ties
• toxic materials
• bio-hazardous materials or waste
• propane/oxygen/helium tanks
• items containing gas or oil
• explosives
• live ammunition or weapons
• large amounts of animal waste
• oversized brush, (longer than 4 feet in length or 6 inches in diameter)
• bags weighing more than 50 pounds
…or any items that cannot be safely loaded by our crews for removal or any items that may damage our hauling equipment
When will you pick up my yard debris?
All yard waste to be collected must be prepared accordingly and placed to the curb for collection. Place all yard debris in clearly labeled containers or paper Kraft lawn bags. All containers/bags should weigh no more than 50 pounds.
I have heard various names for your company. Why is that?
Republic Services is a leading provider of solid waste collection, transfer, recycling and disposal services. Our local divisions operate under a variety of names. But, regardless of the name, we are all operating under the same mission—to provide our customers with service that exceeds their highest expectations.
Where do you provide services?
We operate approximately 400 local hauling divisions nationwide, including in Michigan.
Republic Services of Detroit
1633 W. Highwood Blvd.
Pontiac, MI 48340
Republic Services of Southeast Michigan
5400 Cogswell Rd.
Wayne, MI 48184